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The participant from Greece is dissatisfied Along with the casino’s RTP (Return to Participant). We turned down the grievance as the player didn't respond to our messages and concerns.
The Grievances Group acknowledged the participant's fears but emphasised The everyday processing time for withdrawals, advising patience and cooperation Along with the casino. Because of the player's lack of response to follow-up inquiries, the criticism was in the end rejected.
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The participant from Greece faced problems with withdrawing money once the casino disabled use of his withdrawal selection two months prior. Despite a LEON Ambassador previously processed withdrawal, he was frequently asked for new paperwork, even immediately after submitting quite a few kinds of identification and proof of deal with.
The player from Portugal had done the casino's requested verification system, which integrated further strange actions. Inspite of complying, the participant had been waiting for twenty times with no reaction.
The player from Greece experienced expert an intensive account verification approach, which prevented him from accessing video games, positioning bets, or viewing his transaction heritage. In spite of getting reached out to assist, he was continuously explained to to attend without any progress for two weeks.
The player from Greece is highly dissatisfied that has a marketing provide. We rejected the complaint because the participant failed to reply to our messages and queries.
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The player from Brazil had participated in 4 tournaments, had won prizes in Every, and should have been given a total of R$1050. Even so, the casino not just altered the payment dates and rankings and also paid just a Portion of the winnings without any facts. The player had complained the lack of transparency and significant adjustments in stipulations immediately after tournaments finished had been unfair.
The player from Portugal is suffering from challenges withdrawing his funds due to verification issues right With all the payment company. The grievance was rejected as we didn't get any response in the participant pertaining to our messages and inquiries.
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b) the processing of their particular facts for the purpose of sending advertising material or for direct sales, or for conducting sector research or industrial communications.